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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peter DiLillo

November 21, 2024

5  out of  5
rating by Peter DiLillo
"Jennifer at Ian's office reached out proactively even with a decline to switch policies about a year ago and we were able to find a great rate for both my Auto and Home. Really appreciate their accommodation, patience and assistance. Looking forward to a long (and accident free) relationship."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason DA

October 31, 2024

5  out of  5
rating by Jason DA
"I cannot stress enough how helpful Jen was in making my monthly insurance costs dramatically lower. She was on top of everything and I hardly did anything while saving. There needs to be more people like Jen in the insurance sales industry. It was as if I had a family member on my side!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dremac8900

October 28, 2024

5  out of  5
rating by dremac8900
"Jennifer is heaven sent definitely gets things done with no problem when it comes to my house and cars."
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Tiffany Rose

October 7, 2024

5  out of  5
rating by Tiffany Rose
"Jennifer, was extremely pleasant and helpful, on top of that she has a beautiful sense of humor; she was able to assist me with my needs without any issues. It always feels good knowing that when you call a company that the customer service which is the first impression, gives you a great impression of the overall company. Thank you so much Jennifer for your help and your kindness!"
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DENNIS KAPELINSKI

October 2, 2024

5  out of  5
rating by DENNIS KAPELINSKI
"Jennifer Pratt was an excellent choice for assisting me with my insurance needs. She was very thorough, informative, providing the appropriate coverage, offering the best options and getting any and all discounts available to me. I strongly recommend calling her for an opportunity to fill your insurance needs."
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Audrey Watson

September 17, 2024

5  out of  5
rating by Audrey Watson
"Hello Jen, thanks again for your excellent customer service!!! You always put a smile on my face ❤️."
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Sally Hamelen

September 13, 2024

5  out of  5
rating by Sally Hamelen
"We highly recommend this office. Their customer service is second to none. We have never had any claims with State Farm and when we just had storm damage they were quick, fair and honest with the approved claim. We are very grateful for everything that was done."
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Karen Gustafson

September 6, 2024

5  out of  5
rating by Karen Gustafson
"Thanks to the team at Ian's State Farm Agency. Especially to Jennifer who was super helpful with my recent bill. Having everything online can sometimes be confusing and she was so patient with my questions. Thank you!"
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Alvina Anderson-Ramey

August 27, 2024

5  out of  5
rating by Alvina Anderson-Ramey
"Jenn was amazing! She took care of all of my needs promptly. I’m very happy with my coverage! Thank you for your patience and help! I will definitely recommend this agent!"
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Maryann Lukis

August 23, 2024

5  out of  5
rating by Maryann Lukis
"I had a great experience with Jennifer. She really helped me out with my claim."
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Joy Hyde

August 22, 2024

5  out of  5
rating by Joy Hyde
"Jennifer Pratt was so helpful getting us a great deal on our house and auto insurance!"
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Peak Strength Equipment

August 21, 2024

5  out of  5
rating by Peak Strength Equipment
"Jennifer is very quick to respond with a quote and is extremely helpful and friendly during the process. Great insurance agent to work with! I would highly recommend using this StateFarm office and be sure to have Jennifer work on all your quotes! She's one of the best in the business!"
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Robbie Watson

August 15, 2024

5  out of  5
rating by Robbie Watson
"Jennifer really took care of me and helped me save a lot of money on insurance without compromising the coverage that i had originally. She was actually able to get me more coverage with lower deductibles as well! Would definitely recommend doing business with this agency."
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Shyrl Jones

June 25, 2024

5  out of  5
rating by Shyrl Jones
"OMG, the agents and representatives in this office are AMAZING!!! I have been with them for years. I needed to make changes to some things. The representative, Jennifer, took her time and explained things to me, and helped me fix and change the things that I needed fixed and changed. I would recommend Jennifer and Jackie to be the two wonderful young ladies to help with questions or concerns you have. They are knowledgeable, patient, and honest!!!! Ian, please give them a raise. They deserve it!!! I love Jennifer's energy!!! ❤️ Great job!!!"
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michael smith

April 22, 2024

5  out of  5
rating by michael smith
"My wife and I have been with Ian Mcpartlin for 8 year now Jennifer Jackie and staff have been outstanding thank you you All lately we have been serviced by Jennifer joyful experience easy to talking to caring creative knowledgeable compassionate thx y’all!!"
We responded:
"Michael, Thank you for such a great review. You have been a customer a long time and its been great having you with State farm and our agency to protect your family."
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Awakening your goddess Jess-brown

January 5, 2024

5  out of  5
rating by Awakening your goddess Jess-brown
"Jen (Pratt) was so kind and helpful! I absolutely recommend this office ."
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Richard Yorde

September 7, 2023

5  out of  5
rating by Richard Yorde
"All of my experience with Ian's agency has been a positive experience. It has been as much "fun" as you can have dealing with your insurance. I have lost track of how many problems and issues they have resolved quickly. I recommend their highly professional service and upbeat attitude."
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Michael Dorosz

August 21, 2023

5  out of  5
rating by Michael Dorosz
"I would like to thank state farm.. for saving me quite a bit of money on my policies and I would recommend Jennifer for her great work that she's done... always there too help with any issues"
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SANTA BARBARA FAN

July 19, 2023

4  out of  5
rating by SANTA BARBARA FAN
"GOOD AFTERNOON I HAD THE PLEASURE OF TALKING WITH JENNIFER CONCERNING RENTAL INSURANCE SHE WAS MOST PROFESSIONAL AND UNDERSTANDING AND CARING AND PATIENCE WITH ME THAT I SIGNED UP WITH HER FOR MY RENTAL INSURANCE THANK YOU JENNIFER I AM PLEASE 🤗"
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Marlana Grein

July 7, 2023

5  out of  5
rating by Marlana Grein
"Jennifer was awesome!! Professional, fast, friendly, and just a delight to work with!! And she saved me money!!! Call her!!"
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sensemusic6

July 1, 2023

5  out of  5
rating by sensemusic6
"I had the pleasure of speaking with Jennifer. She made the fact that I was giving up a bunch of money, that much easier. Very informative and knowledgeable. She was able to answer any questions I had about anything. I highly recommend this office."
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D Hayslett

May 10, 2023

4  out of  5
rating by D Hayslett
"I needed a quote for homeowners’ insurance and Jen was there to help me. She was very friendly and energetic and was able to get a quote and send it to the lender in what seemed like lightning speed 😊. Thanks Jen for your assistance with this, much appreciated."
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Katisha Scott

March 31, 2023

5  out of  5
rating by Katisha Scott
"I love this office! Very professional! Jen and Ian will treat you like family, while providing your needs. If you’re looking for an Agent this is your place!!! Like a good neighbor State Farm is There…… 4yrs of great customer service for me!!"
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Rodney Brown

February 22, 2023

5  out of  5
rating by Rodney Brown
"Jackie is totally amazing. She is Professional, persistent and results driven. Jackie Represents and Exhibits State Farm’s High Quality Services to the Highest Degree. If You or someone you know is looking to join the State Farm Family, Jackie is the person for you. PS Ian is a Great Guy Also. I can’t leave out Madisson who signed me up with State Farm. Thank You State Farm"
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jason gibson

February 8, 2023

5  out of  5
rating by jason gibson
"Jackie is the best. She will talk to you for as long as it takes to get things done. Been with them since 2016 and have not had any problems since."